At the heart of urban development and ideally located in cities, stations are today a place of life in their own right. They do everything they can to ensure that the passenger experience is the best possible by offering numerous services and businesses in line with the new needs of passengers. The objective is to ensure that the time spent at the station is as pleasant as possible. To do this, at The Keepers we are developing secure and autonomous services improving the station experience and aiming to increase the turnover of shops and restaurants. We have developed a phone charging station service for travelers: Keeper Flash.
In order to improve passenger waiting times and generate turnover for station shops, we have developed our [Keeper Flash] (flash) phone charging station based on our customers' specifications, in order to best respond to the needs and issues related to reception and security. Thanks to field observation, we noticed a gap in existing charging locker solutions. Also, to meet all smartphone charging needs, we have designed our terminal with two parts:
Flash&Go - Secure charging lockers: travelers' phones are placed safely during charging.
Flash&Use - External charging cables: travelers can use their phone while charging.
This hybrid solution makes it possible to improve service for all users in a secure manner, both those who do not have their cable with them but also those wishing to keep their phone during charging time.
All-inclusive quality of service: real-time monitoring, integrated 24/7 telephone support, replacement of worn and obsolete cables. The service is autonomous and always functional, your teams have absolutely nothing to do and are not requested.
Maximum security to keep phones safe inside charging lockers:
Hybrid use: possibility of leaving your phone in the secure charging lockers (Flash&Go), but also of charging via the external charging cables (Flash&Use) for those who wish to continue using their phone while charging (50' ; uses on average)
Data collection: detailed monthly reports to allow you to measure the correct sizing of the service; [survey module] (successes) directly integrated into the interface to interact with users and collect data.
Our solution is complementary to areas with existing sockets because:
Thanks to the integrated charging cables, the traveler does not need to have their charging cable with them: everyone can therefore use the service.
Our phone charging station helps relieve congestion in areas with high demand sockets: the user does not need to stay next to their phone.
You have a direct return on investment: your customers benefit from the charging time to consume and go to the stores.
The service is easy to identify and gives an innovative image of the Station.
The survey module allows you to interact in real time with users in order to improve their welcome and their experience.
Our phone charging station was developed based on feedback from our customers to meet specifications with specific innovations:
The possibility of recharging your phone on external charging cables (Flash&Use) for users who want to continue using their phone while charging (concerns half of users).
Free 24/7 telephone assistance directly on the machine to offer a completely autonomous service. Your teams are therefore not called upon.
A question asked at the end of use which allows you to carry out studies whose results are reported to you monthly. The responses are collected directly (fresh) and by a machine (neutral), so the user is better able to give feedback.
In addition to that, benefit from The Keepers multi-service effect on our other innovations such as the motorcycle helmet locker or the hydroalcoholic gel dispenser for stations in order to improve the experience of your visitors!
*The 3-in-1 version with portable batteries is also available: The Keeper Flash 360.
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+33 1 84 19 37 90
