With the rise of online commerce, customer satisfaction has become a major issue in attracting customers to stores. Means are being put in place to improve reception and increase customer comfort in physical stores. In this logic, at The Keepers we are developing innovative services for customers in order to revolutionize the purchasing experience, to differentiate ourselves from the competition and thus build customer loyalty. We have developed a phone charging station service intended for stores and large specialist retail outlets: Keeper Flash.
Retail specialists, we have developed our phone charging station, the [Keeper Flash] (flash), based on our customers' specifications in order to best meet the needs of stores and supermarkets. Thanks to field observation, we noticed a gap in existing charging locker solutions. Also, to meet all smartphone charging needs, we have designed our terminal with two parts:
Flash&Go - Secure charging lockers: your customers' phones are stored while charging.
Flash&Use - External charging cables: your customers can use their phone while charging.
This hybrid solution makes it possible to improve reception for everyone, both those who do not have their cable with them but also those wishing to keep their phone during charging time.
Optimal quality of service: real-time monitoring, integrated 24/7 telephone support, replacement of worn and obsolete cables. The service is autonomous and always functional, your teams have absolutely nothing to do.
Data collection: detailed monthly reports to allow you to measure the correct sizing of the service; survey module directly integrated into the interface to interact with your customers.
Maximum security to keep phones safe inside charging lockers:
Our solution has several advantages compared to spaces with available sockets:
Thanks to the integrated charging cables, the customer does not need to carry their charging cable: everyone can therefore use the service.
You have a direct return on investment: your customers take advantage of the charging time to consume in the store and do not need to stay next to their phone.
The service is easy to identify and gives an innovative image to the store.
The customer survey module allows you to interact in real time with customers in order to collect their opinions and improve their in-store experience.
Our phone charging station was developed specifically for retail and specialized stores, to meet specifications with specific innovations:
The possibility of recharging your phone on external charging cables (Flash&Use) for your customers who want to continue using their phone while charging (concerns half of users).
Free 24/7 telephone assistance directly on the machine to offer a completely autonomous service. The store teams are therefore not called upon.
A question asked at the end of use which allows you to carry out surveys whose results are reported to you monthly. The responses are collected directly (fresh) and by a machine (neutral), so the user is better able to give their opinion.
In addition to that, benefit from The Keepers multi-service effect on our other innovations for specialized stores and supermarkets such as the motorcycle helmet locker or our connected hydroalcoholic gel dispenser .
*The 3-in-1 version with portable batteries is also available: The Keeper Flash 360.
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+33 1 84 19 37 90
