Leisure spaces such as bowling, escape games or arcades now place emotion at the heart of the customer experience. To achieve this, it must be fun and interactive. A memorable and truly unforgettable experience requires the unexpected, the extra service that you didn't expect to find there. Some have understood this logic for a long time and are integrating numerous innovations into their world in order to attract customers and retain them. In this logic, at The Keepers we are developing innovative services in order to activate levers of emotion and improvement of the visitor experience, to allow the sharing of their experience on social networks in order to make it more interactive and to help increase the park’s notoriety. We have developed a phone charging station service for theme parks and amusement parks: Keeper Flash.
In order to allow visitors to recharge their phone batteries for the duration of an attraction or a game by recovering it securely at the exit, we have designed our solution to meet the precise specifications leisure spaces. Also, to meet all smartphone charging needs, we have designed our terminal with two parts:
Flash&Go - Secure charging lockers: visitors' phones are placed while charging.
Flash&Use - Exterior charging cables: visitors can use their phone while charging.
This hybrid solution improves reception and hospitality for all audiences, both those who do not have their cable with them but also those wishing to keep their phone during charging time.
Optimal quality of service: real-time monitoring, integrated 24/7 telephone support, replacement of worn and obsolete cables. The service is autonomous and always functional, the local teams have absolutely nothing to do.
Data collection: detailed monthly reports to allow you to measure the correct sizing of the service; [survey module] (successes) directly integrated into the interface to interact with users and collect data.
Maximum security: to ensure the safety of phones inside the charging lockers
Our solution has several advantages compared to sockets made available:
Thanks to the integrated charging cables, the visitor does not need to have their charging cable with them: everyone can therefore use the service.
The experience is premium: customers take advantage of the charging time to go to an attraction or enjoy the location and do not need to stay next to their phone.
The service is easy to identify and gives an innovative image of the park.
The [survey module] (successes) allows you to interact in real time with users in order to collect their opinions and improve their experience.
Our phone charging station* was developed to meet precise specifications for theme parks and leisure areas with specific innovations:
The possibility of recharging your phone on external charging cables (Flash&Use) for visitors who want to continue using their phone while charging during a break in a restaurant area for example.
Free 24/7 telephone assistance directly on the machine to offer a completely autonomous service. The park teams are therefore not called upon.
A question asked at the end of use which allows you to carry out surveys, the results of which are reported to you monthly. The responses are collected directly (fresh) and by a machine (neutral), so the user is better able to give their opinion.
In addition to that, benefit from The Keepers multi-service effect on our other innovations such as [motorcycle helmet lockers] (jet) or [hydroalcoholic gel dispensers] (datastation)!
*The 3-in-1 version with portable batteries is also available: The Keeper Flash 360.
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+33 1 84 19 37 90